Billing Descriptor Information

TrueFit Supply, LLC

When you make a purchase from TrueFit Supply, LLC, the charge on your bank or credit card statement will appear under the following billing descriptors:

• TRUEFIT SUPPLY
• TRUEFIT SUPPLY LLC
• TRUEFIT

This descriptor will appear on your statement for all one-time purchases and subscription renewals processed through our secure payment provider.

Why This Matters

We want to ensure customers clearly recognize charges associated with their purchases. If you see “TRUEFIT SUPPLY” on your statement, it corresponds to:

• A one-time product purchase

• A subscription renewal for wearable essentials

• A replacement shipment under your active subscription

Subscription Billing

If you are enrolled in a subscription plan:

• Your payment method will be automatically charged on your scheduled renewal date.

• You may cancel or modify your subscription at any time before the next billing cycle.

• Billing confirmations are sent to the email address provided at checkout.

Customers are responsible for managing subscription settings prior to renewal to avoid unwanted charges.

If You Do Not Recognize a Charge

If you believe a charge is incorrect or unauthorized:

1. Contact our support team immediately at support@truefitproducts.com

2. Provide your full name and the last four digits of the card used

3. Include the transaction date and amount

We are committed to resolving billing questions quickly and fairly.

We strongly encourage customers to contact us before filing a dispute or chargeback with their bank, as most billing questions can be resolved promptly through direct communication.

Payment Security

All payments are securely processed through trusted third-party payment processors. TrueFit Supply, LLC does not store full credit card numbers on our servers.